Collection of data and use of your personal information

We use data for the following purposes:

• Data you provide as part of making reservations will be provided to the hotel(s) that you book. You should refer to the individual privacy policies of these hotels for details on their policies concerning the privacy of your data.
• Data you provide on our feedback forms will be used by our customer service department as required to research and respond to your feedback
• Data you provide on forums will be made publicly available on the hotelsdirect.com.au website

If you provide your email address using the “Subscribe” function on the home page of hotelsdirect.com.au website, Hotels Direct will send you periodic emails to you promoting hotel offers, new features or other material of general interest. You will be able to remove yourself from these emails.

If you indicate during the booking process that you wish to receive future marketing materials from the hotel which you are booking, this will be indicated to that hotel so that they can send emails to you. You should refer to the privacy policy of the hotel you are booking.

Non disclosure to third parties

With the exception of the hotel(s) you have booked using hotelsdirect.com.au, unless we have your express consent, we will not disclose your personal data to third parties.

We will not sell, rent or trade your personal information to others for marketing purposes without your express consent.

We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties but these statistics will include no personally identifying information.

Cookies

Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computers hard drive. Cookies may be used to compile anonymous statistics related to the use of services or patterns of browsing. When used in this manner you are not individually identified and data collected in this manner is only used in aggregate.

You can usually change your browser’s settings so that it will not accept cookies, although this may restrict some website functionality.

Security of your information

We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing your personal identification.

Your Consent

By using our website you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy. Should we change our privacy policy, we will post the changes on our website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it.